Shipping
We ship items by various couriers including Royal Mail, Parcelforce, ANC/Fedex, Bullet Express and others as the need arises. Most items take between 1 and 3 working days to arrive but can take upto 10 working days dependent on stock levels. If there will be any delay to delivery due to shipping reasons then we will inform you before shipping. Tracking numbers can be provided upon request AFTER shipping, by email only, for most items. Delivery will be to your confirmed card address only unless an alternative address is arranged BEFORE ordering.

Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Goods can be returned, regardless of reason, within 7days. This is on condition that the goods are with all original packaging and in 'as new' condition i.e. they must be as you received them with no marks or other damage. the customer is responsible for return postage unless the item(s) are faulty. Please call 0161 273 1111 and ask for Evan to arrange a returns authorization BEFORE returning anything.

All other new goods come with the standard 12 month manufacturers guarantee unless otherwise stated. Conditions of returns in respect to refunds, replacements and or repair vary from manufaturer to manufacturer and length of time that you have had the goods. It is best to call for advice on how to proceed with a return under warranty conditions.